1. Information We Collect
When you place an order, create an account, or contact us, we collect identifying information such as your name, shipping address, billing address, email, phone number, and the details of your order. Payment information is processed by our PCI-compliant payment processor and is never stored on our servers.
We also collect technical information automatically, including IP address, browser type, device identifiers, referring pages, and interaction events, to operate and secure the site.
2. Cookies and Tracking
We use first-party and third-party cookies for session management, cart persistence, analytics, and fraud prevention. You may disable non-essential cookies in your browser; some features of the site will not function without essential cookies.
3. How We Use Customer Information
We use your information to fulfill orders, provide customer support, prevent fraud, comply with legal obligations, and — where you have opted in — to send product updates. We never sell or rent your personal data.
4. Sharing With Third Parties
We share information only with service providers necessary to operate the business: payment processors, shipping carriers, fraud-prevention services, email providers, and law-enforcement authorities when legally required.
5. Data Retention
Order records are retained for a minimum of seven years to comply with tax and accounting obligations. Account records are retained for the life of the account plus 24 months. Marketing data is purged upon unsubscribe request.
6. GDPR and International Users
If you reside in the European Economic Area, United Kingdom, or another jurisdiction with comparable data-protection law, you have the right to access, rectify, port, restrict processing of, or erase your personal data, and to lodge a complaint with your local supervisory authority. To exercise these rights, contact privacy@aminobiohack.com. We rely on contractual necessity and legitimate interest as our lawful bases for processing order data, and on consent for marketing communications.
7. California Residents (CCPA/CPRA)
California residents may request disclosure of personal information collected, request deletion, and opt out of any sale or share of personal information. We do not sell personal information.
8. Security
We use TLS encryption in transit, encrypted storage at rest, access controls, and regular security audits. No system is perfectly secure, and you use the site at your own risk.
9. Contact
Questions about this policy may be directed to privacy@aminobiohack.com.